NB
Nicholas B
1 reviews | Active since Sept 2019
21 Nov 2023, 02:29
Worst ISP Ever, Even a Vox Employees Advised me to Join Afrihost as its way better.
If you are wondering if you should get Fibre from Vox, think again. You will be subscribing to the worst ISP ever. I mean worse to such an extent that one of the Vox employees even advised me to try Afrihost because its been working well for them which means even Vox employees think they are the worst ISP.
I've been out of Internet since Sunday, Today is Tuesday and still nothing. No hope of it coming back. I've already made peace with it and ordered a router, I'm forced to move to LTE because even when you cancel they won't release the line immediately. Once you are in, you are stuck. Save yourself and try other ISPs or you will regrets.
Helpful (0)
Replies (3)0
Replies (3)Vox Telecom's replyOfficial
21 Nov 2023, 08:00 Good day, Nicholas B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2023, 08:00
Official
Good day, Nicholas B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
NB
Nicholas B's updateReviewer Update
21 Nov 2023, 08:13I don’t need your feedback, this is what happens every month. Even if it gets fixed, I still have to deal with it next month so you can take your help and shove it where the sun does not shine.
NB
Nicholas B's update21 Nov 2023, 08:13
Reviewer Update
I don’t need your feedback, this is what happens every month. Even if it gets fixed, I still have to deal with it next month so you can take your help and shove it where the sun does not shine.
Vox Telecom's replyOfficial
22 Nov 2023, 07:49Good day, Nicholas
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Nov 2023, 07:49
Official
Good day, Nicholas
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
