1 reviews | Active since Aug 2015
I signed up for a capped account, got my email stating my account is active I then cancelled my other ISP(worst mistake) and tried to connect to VOX with username and password.<br> <br> I then called in to call centre once I couldnt connect spoke to several agents and then managers who told me the account is still provisioning. I then was granted a trial account for one night and was promised my account would be active the next day.<br> <br> guess what? still wasn't active... CALLED in again more sorry excuses. NO INTERNET.... the following day the account was active and worked, then the next day my account was suspended for non payment. REALLY I had internet for 1 day and now the want money.<br> I cancelled the account after giving then several changes to make this right, but had enough. I cancelled my account within 5 working day and therefore protected by the CPA.<br> <br> VOX is now harassing me for R50 odd and want me to settle.<br> <br> I will gladly settle if the settle my telephone bill for calling them so many times.<br> <br> WORST ISP EVER <br> bad service<br> terrible speed and just a bunch of lazy staff<br>
Best regards,
Best regards,
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