PB
Pieter B
1 reviews | Active since May 2024
17 May 2024, 12:27
Worst ISP. Don't support Vox!
It's been almost 2 days off no fiber after making payment and receiving confirmation that they received payment. No one responding to my emails, whatsapp or phonecalls. Not getting any feedback from "helpdesk". Marlene was suppose to call me.. zero customer service.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 May 2024, 15:00Good day,Pieter
Thank you for your review.
A request has been logged with the relevant department for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
A request has been logged with the relevant department for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 May 2024, 15:00
Official
Good day,Pieter
Thank you for your review.
A request has been logged with the relevant department for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
A request has been logged with the relevant department for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 May 2024, 09:11Good day,Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 May 2024, 09:11
Official
Good day,Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox