WORST ISP!!!
Every month, same story, my fibre has been down for a good 3 days & as im typing this, im holding on to a customer service line that coincidentally becomes unreachable each time we're experiencing problems. Is this going to be a monthly/weekly thing?? I regret signing up with these people
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Replies (2)
Vox Telecom's replyOfficial
12 Jan 2023, 17:04Good day Antoinette M
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's reply12 Jan 2023, 17:04
Official
Good day Antoinette M
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jan 2023, 09:28Good day, Antoinette M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2023, 09:28
Official
Good day, Antoinette M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox