1 reviews | Active since Aug 2013

03 Nov 2024, 09:40

Worst ISP 2024!

Stay far away from this company, promises are never met, we are still without internet, it has been shocking and the amount of time spent and wasted with Support to still not have the issue resolved is unacceptable.

I will be escalating my concerns to the communications ombudsman.

You cannot be providing services to customers the way you do, its shocking.

Stay far away from Vox.

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Nov 2024, 09:55
Official
Good day Andeshan,

Thank you for your review.

The details of your review has been sent through to the relevant department, and an agent will make contact with you directly.

Kind regards,
Vox

Best regards,

Vox Telecom
Vox Telecom's reply06 Nov 2024, 09:23
Official
Good day, Andeshan,
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox

Best regards,