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Patricia M
1 reviews | Active since Dec 2019
30 Sept 2025, 15:33
Worst internet service provider in SA!
Worst internet service provider in SA! You have queries dating back to July, credit notes are printed but not approved internally, the duplicate charges on their invoices and their overall customer service is much to be desired
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 Sept 2025, 16:07Good day Patricia M,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Debtors team, and the Account manager will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Debtors team, and the Account manager will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's reply30 Sept 2025, 16:07
Official
Good day Patricia M,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Debtors team, and the Account manager will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Debtors team, and the Account manager will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Oct 2025, 12:44Good day, Patricia
Thank you for your patience while the matter was investigated.
We are pleased to inform you that your credit has been passed.
Should you require further assistance, kindly reach out to us on *** or ***
Kind regards,
Vox
Thank you for your patience while the matter was investigated.
We are pleased to inform you that your credit has been passed.
Should you require further assistance, kindly reach out to us on *** or ***
Kind regards,
Vox
Vox Telecom's reply06 Oct 2025, 12:44
Official
Good day, Patricia
Thank you for your patience while the matter was investigated.
We are pleased to inform you that your credit has been passed.
Should you require further assistance, kindly reach out to us on *** or ***
Kind regards,
Vox
Thank you for your patience while the matter was investigated.
We are pleased to inform you that your credit has been passed.
Should you require further assistance, kindly reach out to us on *** or ***
Kind regards,
Vox