Worst Internet service provider ever

Their service is so pathetic, and slow and it's a cause for the biggest hangover overlapping a blue Monday by far they need a new word in the dictionary just for their incompetence. I made a payment on the 2nd of November and I get a Suspension notice on the 7th of November. I have sent them a POP but it takes a whole 24 hours for them to reactivate your internet whereas payment was immediate. Zero rating is what they deserve