LB
Laverne B

1 reviews | Active since Jul 2010

01 Dec 2023, 19:39

Worst internet provider ever experienced

Absolutely pathetic service. How these people are still in business I don't know. Customer care or after sales service is non existant for basic wifi connection. It's a joke

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Dec 2023, 20:01
Official
Good day Laverne,

We have received and acknowledge your complaint. 

The details of your complaint has been escalated internally for investigation and urgent attendance. 

We will contact you very soon to assist with the resolution and/or feedback of your complaint. 

Kind Regards
Vox Team
Vox Telecom
Vox Telecom's reply04 Dec 2023, 10:16
Official
 Good day, Laverne. 
 
Thank you for your patience while this matter was being resolved. 
 
Kindly note that we have received confirmation that the connectivity Issue was resolved.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox