Worst internet provider ever

This is the worse internet provider. You can never get hold of them and you wait forever just to speak to someone. They made my services active from the 4/03/2024 my line was only installed in April but they expect me to pay for services I never used. Then they tell me they investigating this but now they have cut me off and when I call to sort this out the girl from accounts Jennifer says she will call me back but I’m still waiting how can u let people run a company that have no Customer Service skills. The last time I left a review they removed it coz they said I’m not a customer this is my email address just like the one my account t is linked to the iCloud address. I wish I never signed up for this service when I have to talk to a robot just don’t do it. Let me go I’m so done with this provider.