Worst Fibre Supplier @Vumatel @Vox

Signed up as an New User and order my Line and package in march 2022 . Up until today the 26 of April 2022 i have not heard or received one Call from Vox nor @Vumatel whom should come install the new Line . My Area is Fibre ready and Vuma Fibre Box is an Few Meter away from my Property .Called Vox twice an Week. I spoke to am manager or whom ever named Bianca last week and she promised to call me back on Tuesday the 26st April 2022 but it is close of business already and nothing again .