SvdW
Suanne van der Walt
1 reviews | Active since Oct 2016
24 Jan 2023, 17:11
Worst Fibre provider
Vox is the most incredibly fruatrating company to deal with. I will pay cancelation fees just to get you out of my life. Not a single person ever gets back to you. I work from home and need my wifi and then they disconnect my services because of a mistake on THEIR side and 5 days later have not rectified and don't answer calls. It's beyond infuriating. Don't go there!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 Jan 2023, 17:43Good day, Suanne
Thank you for your review.
Kindly note that the details of your review has been escalated to the Sales Management team to investigate and assist accordingly.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your review has been escalated to the Sales Management team to investigate and assist accordingly.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's reply24 Jan 2023, 17:43
Official
Good day, Suanne
Thank you for your review.
Kindly note that the details of your review has been escalated to the Sales Management team to investigate and assist accordingly.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your review has been escalated to the Sales Management team to investigate and assist accordingly.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Jan 2023, 07:18Good day, Suanne
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply27 Jan 2023, 07:18
Official
Good day, Suanne
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox