AW
Arthur W
1 reviews | Active since Apr 2013
04 Jan 2024, 21:38
Worst fibre ever
I had to turn off my wifi to post this. Worst fibre ever and after I actually upgraded its ten times worse. Sent mail.....no response. Probably still on holiday😡😡😡
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Jan 2024, 22:08Good day, Arthur
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply04 Jan 2024, 22:08
Official
Good day, Arthur
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Jan 2024, 08:47Good day , Arthur
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply09 Jan 2024, 08:47
Official
Good day , Arthur
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox