RS
Roxanne S
1 reviews | Active since Dec 2022
13 Jan 2023, 14:51
Worst fiber service provider ever!
Poor reception, network is often down, and customer care service is hard to get hold off. When you eventually do, they are very slow to respond. Been with MWEB for nearly 2 years, but I wanted to try a more affordable option. Worst decision ever. Wish there was a way to get out of this worthless contract.
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Replies (2)
Vox Telecom's replyOfficial
13 Jan 2023, 15:28 Good day Roxanne S Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply13 Jan 2023, 15:28
Official
Good day Roxanne S Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
17 Jan 2023, 15:51Good day, Roxanne S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the the router has been turned back on. The router was disconnected.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the the router has been turned back on. The router was disconnected.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2023, 15:51
Official
Good day, Roxanne S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the the router has been turned back on. The router was disconnected.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the the router has been turned back on. The router was disconnected.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox