BN
Boet N
1 reviews | Active since Nov 2020
26 Aug 2021, 10:22
Worst Fiber internet service provider
The Vox service went down on 24 August 2021 at 16h15 in the area, no explanation, but it was restored the next day. We started to report that our service is not working on 25 August 2021 at 10h12, We requested several times for their Technicians to request the Vumatel Technicians to come and repair or replace their faulty component, Mikrotik box. Still no restoring of the service
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Vox Telecom's replyOfficial
26 Aug 2021, 10:55Good day Boet N ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply26 Aug 2021, 10:55
Official
Good day Boet N ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox