AA
Anti A

1 reviews | Active since Jul 2023

03 Dec 2024, 14:11

Worst experience with vox telecom

I paid for my account at vox but my sim card is locked they said the technician will contact me it's been 2 hours now waiting for the call...vox is this how you run your business

0
Replies (3)
Vox Telecom
Vox Telecom's reply03 Dec 2024, 14:23
Official
Good day, Anti At
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

The account was suspended , however activated yesterday when payment was allocated, please ensure to use the account number as payment reference. 

 We will provide further feedback soonest. 
 
 Kind Regards, 
 Vox 
AA
Anti A's update03 Dec 2024, 14:35
Reviewer Update
But that's what you said 2 hours ago
Vox Telecom
Vox Telecom's reply04 Dec 2024, 10:49
Official
Good day, Anti 
  
 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the support team has made contact and assisted accordingly.
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox