Worst Experience with Fibre

The worse experience ever. I app**** for FTTH to the home on the 2nd of April to date, l am not connected, they said the account still belongs to the previous owner of the home, so they asked me to give them my lease agreement and l gave it to Petros, he is now ignoring all my emails, calls and no one is able to assist. So l then app**** with MetroFibre. And even when MetroFibre asks them to release the line they won’t. They are acting selfish. They could not transfer their service to me.. now that l app**** with Metro fibre, they refuse to release so that MetroFibre can set me up and l have fibre.

Vox, do better and act better. It’s been 2 months now waiting for fibre and they are blocking me for nothing.

Even if l was to be connected with them and l had down time, l wouldn’t work with these people.. no regard for clientele. Worst service l have received .

Do not recommend shame..