kN
keenin N
1 reviews | Active since Jun 2021
13 Dec 2021, 21:15
Worst experience eve...
Worst experience ever I got a fibre to the home line installed they said I will be billed once the line is activated the line was activated and I was not billed until 2 months later and now my line has been deactivated as they are requesting full payment which is not my problem as they need to make customers aware If they are not charging I called in and told there accounts department I cannot afford to pay the full amount and will have to pay it off as they not billing me isn't my fault the lady said it's fine but now I'm sitting with a deactivated line I don't recommend these guys at all
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Replies (1)Vox Telecom's replyOfficial
14 Dec 2021, 08:53Good day, Keenin N
Thank you for your query.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your query.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply14 Dec 2021, 08:53
Official
Good day, Keenin N
Thank you for your query.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your query.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Best regards,
