1 reviews | Active since Jul 2017
Worst ever service from Candice Kheswa!!!!!!
I’ve just received the worst every service from Candice Kheswa, I’m not sure how you train your people but this is definitely not how you treat paying clients. I’m definitely not taking this lightly and moving from you guys because what type of ******* service is this. I sent a POP to Tumi Mathekga earlier today and my service has since not been reconnected. I then called in after hours as I wasn’t aware of this issue because I had left the house, upon my return around 19:00 I realized my WiFi is still off. I speak to one unfriendly lady who refused to reconnect my services because the person who is my prooof of payment has knocked off. Surely it’s not my problem. I’m not sure why she didn’t ask for the POP herself …. Worst ever service definitely moving
Thank you for taking the time to raise your concerns with us.
We have escalated your complaint the the Customer Service Management team for further consideration.
However, we have confirmed that an agent has been in contact with you and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for taking the time to raise your concerns with us.
We have escalated your complaint the the Customer Service Management team for further consideration.
However, we have confirmed that an agent has been in contact with you and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
