Worst ever service

<p>We have changed over to Vox, as they promise you these awesome deals, month to month contracts, affordable Fibre, friendly service, etc. Well, think again. When we decided to join Vox it took us almost 2 months to get our fibre working, and the a further 3 to get our numbers ported. Once our numbers where ported, we paid a porting charge, which is fair. Well not if you only have 2 lines and get charged for porting 4..... Setup charges, also get charged.... I do not understand this setup charge, was the R150.00 per LINE not the setup charge? </p> <p> </p> <p>We received two handsets, we only have one land line and one fax line.... Vox set our fax line to go to our email, so why do we need two handsets? We still have this extra handset after we asked to get it refunded and cancelled. The cancelling on this also took for ever.... We even offered to drop the handset at an office....</p> <p> </p> <p>We are sick and tired of fighting this battle with Vox, so decided to cancel, BUT only to find out that it will cost us R12000 odd to cancel. As we signed a 24 month contract, this seems to be the trick, get customers to sign a contract so that they can't cancel because of the non-service. </p>