Worst customer support!!

The worst customer support you can imagine! Agents are extremely rude and dismissive. Every time you phone, you get connected to a new agent, resulting in you haveing to explain your whole issue again and again and again. For every issues, whether it is a connectivity or service issue, they just blame it on Telkom. That, and they are apparently ALWAYS experiencing high call volumes, resulting in calls being routed to incorrect departments, and agents telling you they cannot resolve an issue since it is not their department. They are never able to give resolution timelines or solutions to issues. You just need to wait indefinitely for your issue to be resolved.

ABSOLUTLY ABYSMAL!