worst customer service ever

sooo more than a month ago i placed an order online (accidentally) which i cancelled immediately after i placed the order. so at the end of the month they billed me for my wifi and double for the order i accidentaloly placed.

After numerous emails to them prior to receiving my bill, they never responded. I only paid my wifi which ive done ever since i signed my contract... so then they disconeccted my wifi which was paid in full (it doesnt even have anything to do with the accidental order) but anyway i paid my account in full in order for them to activate my wifi again. a week later they terminated my service again as now i need to pay an aditional R790 cancilation fee because i cancelled the order (which i never used) i dont even know if i received it as i dont even know what it is that i ordered.

Because its the middle of the month i asked them just to reactivate the order ill pay the extra fees as i dont have the cancelation fee at the moment and they suspended my wifi. this was last week already and still no one has even phoned me.

This is terrible customer service, i would highly reccomend people to rather choose another provider as this is the worst customer service i have ever recieved. but they are quick to put off your wifi.