CA
Christine A
1 reviews | Active since Jul 2011
05 Sept 2022, 18:47
Worst customer service ever
I'm trying to sign up for a package with them but they don't respond to chats, don't respond to emails, don't answer calls, don't return calls and I can't sign up online because I keep getting an error and NOBODY SEEMS TO WORK THERE!!!! I'm going to go sign up with someone else
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Sept 2022, 19:14Good day, Christine
Thank you for your review.
Kindly note that the details of your query has been sent to the Sales Management team for urgent assistance.
We will contact you to assist with the resolution soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Sales Management team for urgent assistance.
We will contact you to assist with the resolution soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Sept 2022, 19:14
Official
Good day, Christine
Thank you for your review.
Kindly note that the details of your query has been sent to the Sales Management team for urgent assistance.
We will contact you to assist with the resolution soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Sales Management team for urgent assistance.
We will contact you to assist with the resolution soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Sept 2022, 08:22Good day, Christine AF
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they did reach out to you , to assist accordingly , however you confirmed that you were contacted by an agent already and will correspond directly to them.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they did reach out to you , to assist accordingly , however you confirmed that you were contacted by an agent already and will correspond directly to them.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Sept 2022, 08:22
Official
Good day, Christine AF
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they did reach out to you , to assist accordingly , however you confirmed that you were contacted by an agent already and will correspond directly to them.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they did reach out to you , to assist accordingly , however you confirmed that you were contacted by an agent already and will correspond directly to them.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox