Worst customer service! BAD first impression!

After the latest network issues with Afrihost/MTN, I decided I'll give Vox a go. I regret doing this and here's why. <br> <br> I signed up online with credit card on Friday 16th October. My user details was mailed and I was under the impression i could login to the Customer Zone with that, because hey, that's what the email said. Copied the details and couldn't log in. Phone them and the guy, Aiden, tells me my service isn't active and I must give him 30 mins. Ok, so I waited. I waited for an hour, might have been more, and phoned them back only to be told by a lady that Aiden is on lunch. I asked her to tell him to call me back. Guess who didn't call me back! Phone again hours later and left a voicemail on Aiden's phone. Guess who never called me back! <br> <br> On top of that I sent an email to [Email Removed] and only got an automated response back with the heading: \Confirmation of email request