WORST customer service
It's been 11 days now since I've had NO internet connection for a service paid for upfront. Hands down VOX the WORST service I have ever received from a supplier. VOX could just not care and nothing is being done regarding my issue. I honestly do not know how you are still in business!!
REF VOX **********
Good day De Wet,
Thank you for your complaint logged.
As discussed with you, we have received confirmation from our Technical Department that the link has been restored. We will remain in contact with you until you have been able to confirm that the issue has been resolved.
The Customer Service Manager has also been in contact with you and confirmed that the final feedback will be provided to you on the initial complaint logged.
Kind Regards,
Vox Telecom
Good day De Wet,
Thank you for your complaint logged.
As discussed with you, we have received confirmation from our Technical Department that the link has been restored. We will remain in contact with you until you have been able to confirm that the issue has been resolved.
The Customer Service Manager has also been in contact with you and confirmed that the final feedback will be provided to you on the initial complaint logged.
Kind Regards,
Vox Telecom