FZ
Fezi Z
1 reviews | Active since May 2023
03 May 2023, 17:10
Worst customer experience at Vox!!!
Worst service provider ever!!!! I would not recommend it to anyone, it’s a total waste of money!!! I have been without internet for 5 days, I’ve called them many re than 10 times, they made me hold for over an hour and still did not resolve my issue. The customer service consultants, technicians have zero regard for customers, they are so rude and won’t assist you with anything!!! They keep transferring you from one unit to another.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
03 May 2023, 17:47Good day Fezi Z
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply03 May 2023, 17:47
Official
Good day Fezi Z
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 May 2023, 08:48Good day, Fezi Z
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Balwin reactivated the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***.z
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Balwin reactivated the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***.z
Kind Regards,
Vox
Vox Telecom's reply04 May 2023, 08:48
Official
Good day, Fezi Z
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Balwin reactivated the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***.z
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Balwin reactivated the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***.z
Kind Regards,
Vox
FZ
Fezi Z's updateReviewer Update
04 May 2023, 14:31Stop lying, I still don’t have internet!!!!!!! You guys should be ashamed of yourselves 😡😡😡😡
FZ
Fezi Z's update04 May 2023, 14:31
Reviewer Update
Stop lying, I still don’t have internet!!!!!!! You guys should be ashamed of yourselves 😡😡😡😡
Vox Telecom's replyOfficial
05 May 2023, 08:06Good day, Fezi Z
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply05 May 2023, 08:06
Official
Good day, Fezi Z
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox