1 reviews | Active since Aug 2019
Worst company ever, don't go with Vox.
This company is the absolute worst. We have already been billed for the line, but we still haven't had anyone come to our house to install the CPE box/network terminal. So we are paying for a service we cannot use. Furthermore we have been calling Vox for days and days on end, spending who knows how many hundreds of rands on airtime. This is ridiculous. How can a company like Vox claim to be "leading" in their field if they can't even deliver the basics like customer service and communication, nevermind the actual installation. I am horrified to know what that means for the companies that aren't "leading" in their field. They are more than eager, in fact they will nag you and bother you at all hours of the day to get you to sign up, but then as soon as you've signed the contract and they can start billing you, you won't hear from them again. I have never experienced worse customer service than with Vox. Don't support them, they will ***** your money and give you nothing in return.
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
