AM
Antoinette M
1 reviews | Active since Apr 2019
30 Oct 2024, 16:35
Worst company - Be careful
Their signal is generally good but their communication is one of the worst. Try to sort out an account or to add a product. Then they try to debit me for a router which was collected a year later. Because I don't have the courier waybill anymore they refuse. It's a YEAR LATER! I'm unfortunately now canceling my contract because enough is enough.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 Oct 2024, 17:11Good day, Antoinette M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account s team has been in discussion pertaining to your billing dispute and the outcome thereof.
Pleas note that we have sent the details of your complaint to the debtors team for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account s team has been in discussion pertaining to your billing dispute and the outcome thereof.
Pleas note that we have sent the details of your complaint to the debtors team for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Oct 2024, 17:11
Official
Good day, Antoinette M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account s team has been in discussion pertaining to your billing dispute and the outcome thereof.
Pleas note that we have sent the details of your complaint to the debtors team for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account s team has been in discussion pertaining to your billing dispute and the outcome thereof.
Pleas note that we have sent the details of your complaint to the debtors team for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
AM
Antoinette M's updateReviewer Update
30 Oct 2024, 17:16Thank you for the reply.
AM
Antoinette M's update30 Oct 2024, 17:16
Reviewer Update
Thank you for the reply.