1 reviews | Active since Jan 2012
Worst by global standards
Their customer service is the worst I've encountered. When you call them, they can't answer your question. When you email them, you wait up to 2 weeks for a reply, often without any valuable resolution. When promised to get a response from your area manager within one business day, you'll likely only get a response after 5 follow up emails and over a week later.
Good day Justin.
Thank you for bringing this matter to our attention.
Kindly note that this matter will be investigated and someone will be in contact with you soon.
Kind Regards.
Vox Telecom.
Best regards,
Good day Justin.
Thank you for bringing this matter to our attention.
Kindly note that this matter will be investigated and someone will be in contact with you soon.
Kind Regards.
Vox Telecom.
Best regards,
Good day Justin.
As per the feedback we received, someone from our Sales Department has been in contact with you regarding your complaint and advised you accordingly.
Kindly note that your Sales Representative will remain in contact with you.
Please do not hesitate to contact our Sales Department directly at ***, should you have any other further queries or might need immediate assistance
Kind Regards.
Vox Telecom
Best regards,
Good day Justin.
As per the feedback we received, someone from our Sales Department has been in contact with you regarding your complaint and advised you accordingly.
Kindly note that your Sales Representative will remain in contact with you.
Please do not hesitate to contact our Sales Department directly at ***, should you have any other further queries or might need immediate assistance
Kind Regards.
Vox Telecom
Best regards,