SB
Sergio B
1 reviews | Active since Mar 2009
24 Apr 2024, 10:31
worse than telkom
4 months ago upgraded from LTE to fibre. the old LTE was supposed to fall away when the new package started 4 months later still paying for both packages repeated attempts to get this resolved has failed This is officially the worst company to do business with. At this point i may involve lawyers.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 Apr 2024, 10:55Good day, Sergio
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply24 Apr 2024, 10:55
Official
Good day, Sergio
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
24 Apr 2024, 14:33Good day, Sergio
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Your Account Manager will remain in contact with you until the billing has been amended.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Your Account Manager will remain in contact with you until the billing has been amended.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply24 Apr 2024, 14:33
Official
Good day, Sergio
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Your Account Manager will remain in contact with you until the billing has been amended.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Your Account Manager will remain in contact with you until the billing has been amended.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox