Worse service EVER

Item: Vox Telecom
Rating: 1
Author: Dikeledi K

I so wish there was - 10 rating cause you deserve it. VOX does not care about customers. I have been off without internet for week now, I can't do my work. Keep calling and be told it's been escalate. YOUR SERVICE IS REALLY POOR AND PATHETIC

Please help me with canceling my account

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

13 Jan 2023, 08:49

Good day Dikeledi K

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,

Vox

Vox Telecom's reply13 Jan 2023, 08:49

Official

Good day Dikeledi K

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,

Vox

Dikeledi K's updateReviewer Update

13 Jan 2023, 14:54

Pieter from vox came and assist me.

Thanks

Dikeledi K's update13 Jan 2023, 14:54

Reviewer Update

Pieter from vox came and assist me.

Thanks

Vox Telecom's replyOfficial

15 Jan 2023, 18:23

Good day Dikeledi K

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your line is up and running after our onsite visit.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 18:23

Official