Worse service ever.

Item: Vox Telecom
Rating: 1
Author: Danie C

Vox is taking our money, we pay for 100 mps per month but only receive between 10 and 30 mps, no credit or nothing. When phoning call centre all they say is that i have to reboot and they will do the same on their side, but nothing changes. Service and signal worse ever.....

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

31 Dec 2023, 10:33

Good day, Danie C

Thank you for your review.

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's reply31 Dec 2023, 10:33

Official

Good day, Danie C

Thank you for your review.

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's replyOfficial

03 Jan 2024, 10:58

Good day, Danie C

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply03 Jan 2024, 10:58

Official