LH
Lynette H
1 reviews | Active since May 2024
23 May 2024, 15:59
Worse Company
I've had terrible service with VOX from their reception, sales as well as accounts receivable people. Their staff are quick to get the sales but when it comes to actually sorting out the client and getting their management involve to listen to customer request. That doesn't materialize. They are the worse company to deal with and their customer service STINKS!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 May 2024, 17:31Good day, Lynette H
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 May 2024, 17:31
Official
Good day, Lynette H
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 May 2024, 10:49Good day, Lynette H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the channel management team that the query on your account was resolved.
We thank you for your time in voicing your concerns , the poor service complaint has been addressed by the Management team.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the channel management team that the query on your account was resolved.
We thank you for your time in voicing your concerns , the poor service complaint has been addressed by the Management team.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply27 May 2024, 10:49
Official
Good day, Lynette H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the channel management team that the query on your account was resolved.
We thank you for your time in voicing your concerns , the poor service complaint has been addressed by the Management team.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the channel management team that the query on your account was resolved.
We thank you for your time in voicing your concerns , the poor service complaint has been addressed by the Management team.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox