Will not recommend Vox Telecom

Don't even deserve 1 star at all. Urgh. We started using their service since around beginning of September 2020. Every single to second day, I would log a complaint, by either phoning or sending emails due to the fact that the internet keeps on dipping. Whilst streaming a movie, it will just stop in the middle and switch off the tv due to the bad reception. We received an account for payment of R650 dueon 1 October 2020 by debit order, but what a surprise we got when R1328 went off on 27 September 2020? I told the sales person that I will not pay for a service that does not work at all and that all the equipment that was installed must be taken from our premises. We reverted back to our previous service provider. Unfortunately I cannot reverse the payment. I am not happy at all with their treatment and lack of communication as to why they just taking off this amount and we paying for a service we hardly used. This will also be sent to Icasa as a complaint which will be investigated.