CJ
Cj J
1 reviews | Active since Jun 2025
11 Jun 2025, 11:34
Will cancel the wifi and move to a other service provider
I have been trying to get hold of Vox accounting and support. I did pay the R490 on the 7th of June 2025. Now they quote me for May month as well. When on the phone with them they drop the phone i try the WhatsApp support then no reply waiting for 3 to 4 hours.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Jun 2025, 11:46Good day CJ
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2025, 11:46
Official
Good day CJ
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Jun 2025, 11:37Good day CJ
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 Jun 2025, 11:37
Official
Good day CJ
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox