WIFI THAT DON'T WORK PROBERLY

Good afternoon. sine I insulted my VJOX WIFI via the abovementioned I have problems. They promises unlimited connections all over my house and outside buildings. THAT WAS NOT TRYE. I HAVE TO INSULT A BOOSTER ON MY OWN COST TO THE OUTSIDE BUILDING. TODAY THERE IS PRBLEM AGAIN WITH THE WIFI ACCORDING TO THE BOX NO SERVICES. I REPORT AND THE 1ST REACTION WAS. O YOU DID NOT PAY YOUR ACCOUNT. AFTER I PHONE THE MANAGER IN NELSPRUIT HE CONFRIM THAT THE ACCOUNT IS PAID AND HE REPORT THE PROBLEM IMMEDIATELY FOR MY. TWO AND HALF HOUR THEY CALLED HANG UP AND I CALLED BACK. . THEN THEY SAY O SORRY IT WILL TAKE 72 HOURS TO FIX THE PROBLEM. SORRY IT IS UNEXCEPTABLE. I AM NOT GOING TO WAIT 72 HOURS FOR FOX TO FIX THEIR PROBLEM. THEY QUICK TO SAY O YOU DID NOT PAY YOUR ACCOUNT BUT THEY DON'T WANT TO FIX THEIR MESS.