CF
Clara F
1 reviews | Active since May 2020
10 Nov 2022, 09:20
Wifi
good day guys let us be very careful when taking this on whatsapp or calls.
i toke this WIFI and this October i made a mistake in reversing the payment when i emailed them asking for the account number no respond from them no one called me i also left it like that the November 2022 to inform me im owing them which i know i owe them for October not November because they also suspended my account without informing me in time if this is not bad they tell me i must pay them 299 for cancelling my account. people be very careful of this contractors i dont even have a contract i just remembered now to ask them for this contract if i even have one
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Replies (2)
Vox Telecom's replyOfficial
10 Nov 2022, 10:54Good day, Clara F
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply10 Nov 2022, 10:54
Official
Good day, Clara F
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Nov 2022, 13:08Good day, Clara F
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply18 Nov 2022, 13:08
Official
Good day, Clara F
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox