1 reviews | Active since Nov 2017
Why vox?? Why?
All I’m trying to do is get a cancellation confirmation letter from vox. Now Vuma doesn’t want to release the line to the new ISP without it . Talked to the cancellation department 5 + times with no results or feedback.
The point is I should of had this letter after excepting their cancellation Quote letter. And the line should of been cancelled on time. As per the cancellation agreement. Now I have to again waist time and money licking vox telecoms ass.
Good afternoon Mr Moolman,
Thank you for bringing this to our attention. Our Telco Department is already investigating the matter and its being followed up with Vumatel.
Regards,
Vox
Best regards,
Good afternoon Mr Moolman,
Thank you for bringing this to our attention. Our Telco Department is already investigating the matter and its being followed up with Vumatel.
Regards,
Vox
Best regards,
Good afternoon Mr Moolman,
As per the feedback we have received, our Customer Service Manager has been in contact with you and informed you, that your line has been cancelled with Vumatel and an email has been sent to you.
Please do not hesitate to contact our 24/7 Support Center, should you have any other further queries or might need immediate assistance. *** | ***
Regards,
Vox
Best regards,
Good afternoon Mr Moolman,
As per the feedback we have received, our Customer Service Manager has been in contact with you and informed you, that your line has been cancelled with Vumatel and an email has been sent to you.
Please do not hesitate to contact our 24/7 Support Center, should you have any other further queries or might need immediate assistance. *** | ***
Regards,
Vox
Best regards,