SM
SURITA M

1 reviews | Active since Feb 2018

02 Feb 2018, 10:27

Why is this taking soooooo long Vox Telecom

I've been waiting since 2017/10/12 to get my Vox uncapped internet connected. I accepted the e-quote on the 18th of Oct. I do have a Vumatel fibre line already so I can not understand that this is taking so long.

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Feb 2018, 10:40
Official

Good day Surita.

Thank you for bringing this to our attention.

Kindly note that we are currently investigating your complaint and will be in contact with you soon.

Kind Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply08 Feb 2018, 12:12
Official

Good day Surita,

As per the feedback we have received from our Installations Department, you have been successfully installed this morning. Our Installations Engineer tested the services and your daughter connected all of her devices.

We thank you for patience while we attended to the matter and should you have any other further queries or might need immediate assistance, please do not hesitate to contact our 24/7 Support Center at *** or send an email to ***

Regards,

Vox