WHERE IS THE CANCEL BUTTON, I AM SICK AND TIRED OF THIS

For the last 3 months between VOX and Frogfoot my Fibre Connection has been down almost daily.

Most recently - I lose signal constantly and my Fibre goes down for hours on end.

The latest saga - fibre went down at 21:00 pm and not on the following morning, called VOX first operator put the phone now in my ear, second operator not great but was helpful, then last night my fibre went off at 20:23 pm and was not on this morning.

Between that I have sent 4 emails to their customer service to which ZERO response has been received.

Then I miss two calls from VOX and a SMS to phone them back and when I do my call remains unanswered for 13 minutes, not to mention the half and hour I waited yesterday.

Posting here in the hopes of getting some kind of service/response

WHERE IS THE CANCEL BUTTON, I AM SICK AND TIRED OF THIS