WHATEVER YOU DO, STAY AWAY FROM VOX TELECOM

I was misled into signing up for Vox fibre services even though I made it clear that I was waiting for my LTE contract cancellation to be finalized and didn't want to be paying 2 ISPs at once.

I was assured that services will only get activated once I give the go-ahead to start using their fibre services. Which was not the case, I was only later told that I would be billed soon after the installation of the router, before cancellation of my current LTE contract, meaning I would be paying 2 ISPs at the same time.

After communicating via email that I'm no longer interested in their services (with reasons), I received no response, but rather an invoice saying I owe them money without ever using their services.

This company is very *********.

WHATEVER YOU DO, STAY AWAY FROM VOX TELECOM !!!!!