MM
Molly M
1 reviews | Active since Oct 2017
16 Jan 2025, 08:30
What nonsense is this?
Another day with no connection. I logged a ticket on Saturday and my fibre only worked for a day after I ran after evotel technicians that I bumped into on Monday if it wasnโt for them my fibre would still be off but guess what, my connection has been off again since yesterday morning. What do you call this guys? ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ I was only connected for one and a half day and yet you guys want your money in full?????
Kindly close your business if you guys are struggling please ๐ฉ๐ฉ๐ฉ Donโt play with our monies
Helpful (0)
Replies (10)0
Replies (10)Vox Telecom's replyOfficial
16 Jan 2025, 08:56Good day, Molly M
Thank you for your review.
A request has been logged with the relevant department for assistance.
Regards
Vox
Thank you for your review.
A request has been logged with the relevant department for assistance.
Regards
Vox
Vox Telecom's reply16 Jan 2025, 08:56
Official
Good day, Molly M
Thank you for your review.
A request has been logged with the relevant department for assistance.
Regards
Vox
Thank you for your review.
A request has been logged with the relevant department for assistance.
Regards
Vox
MM
Molly M's updateReviewer Update
16 Jan 2025, 12:55Paying for your services and still have to buy data doesnโt make any sense ๐คท๐ฝโ๏ธ
MM
Molly M's update16 Jan 2025, 12:55
Reviewer Update
Paying for your services and still have to buy data doesnโt make any sense ๐คท๐ฝโ๏ธ
MM
Molly M's updateReviewer Update
17 Jan 2025, 07:31will I ever get connection again or should I cancel my service?
Please bring back my money if your business is struggling
Please bring back my money if your business is struggling
MM
Molly M's update17 Jan 2025, 07:31
Reviewer Update
will I ever get connection again or should I cancel my service?
Please bring back my money if your business is struggling
Please bring back my money if your business is struggling
MM
Molly M's updateReviewer Update
17 Jan 2025, 07:39I was informed that a technician will come and assist yesterday but guess what I waited for AIR TO COME !!!!
MM
Molly M's update17 Jan 2025, 07:39
Reviewer Update
I was informed that a technician will come and assist yesterday but guess what I waited for AIR TO COME !!!!
MM
Molly M's updateReviewer Update
17 Jan 2025, 09:46Iโm being told the same lies everyday and I bet Iโll be sent an invoice to pay the full amount for zero service..!!
I think, itโs best that Vox Telecom give there customers a toilet sign especially to new customers. At least that will give us the real sign
I think, itโs best that Vox Telecom give there customers a toilet sign especially to new customers. At least that will give us the real sign
MM
Molly M's update17 Jan 2025, 09:46
Reviewer Update
Iโm being told the same lies everyday and I bet Iโll be sent an invoice to pay the full amount for zero service..!!
I think, itโs best that Vox Telecom give there customers a toilet sign especially to new customers. At least that will give us the real sign
I think, itโs best that Vox Telecom give there customers a toilet sign especially to new customers. At least that will give us the real sign
Vox Telecom's replyOfficial
17 Jan 2025, 09:54Hi Molly
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Evotel for assistance.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Evotel for assistance.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2025, 09:54
Official
Hi Molly
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Evotel for assistance.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Evotel for assistance.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
MM
Molly M's updateReviewer Update
17 Jan 2025, 18:53While you guys are still struggling to connect my fibre, you might as well build a toilet to flush your horrible service!!!!!
MM
Molly M's update17 Jan 2025, 18:53
Reviewer Update
While you guys are still struggling to connect my fibre, you might as well build a toilet to flush your horrible service!!!!!
MM
Molly M's updateReviewer Update
18 Jan 2025, 08:10Hai sies maaan ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ
MM
Molly M's update18 Jan 2025, 08:10
Reviewer Update
Hai sies maaan ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ
Vox Telecom's replyOfficial
22 Jan 2025, 11:01Good day, Molly
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply22 Jan 2025, 11:01
Official
Good day, Molly
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
MM
Molly M's updateReviewer Update
22 Jan 2025, 20:24Gone again !!!
Iโm tired of this ๐ฎ
Iโm tired of this ๐ฎ
MM
Molly M's update22 Jan 2025, 20:24
Reviewer Update
Gone again !!!
Iโm tired of this ๐ฎ
Iโm tired of this ๐ฎ
