1 reviews | Active since Feb 2018
What ever you do,do not use VOX TELECOM for your home installation
What ever you do not use VOX TELECOM for your home installation. I have been waiting for 3 weeks and phoned them on a continues basis. I have a list of names that I'm dealing with and still no results. maybe I should escalate this with names and numbers so everyone will be aware of their bad service .
I phoned their head office and they assured me that going to the media does not phase them they are big enough.
Think wisely when picking your subscriber ,to big like VOX they don't help you ,to small and they can not support you.
Where does this leave the end user
Good day Andre
Thank you for bringing this to our attention.
Kindly note that we are currently investigating the matter and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Andre
Thank you for bringing this to our attention.
Kindly note that we are currently investigating the matter and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Andre
We have received confirmation that your fiber installation date has been scheduled and confirmed with you.
We take the comments allegedly made by our staff very seriously and will investigate the matter thoroughly. Vox Telecom prides itself in maintaining excellent customer service and we always aim to resolve customer complaints efficiently and timeously.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Andre
We have received confirmation that your fiber installation date has been scheduled and confirmed with you.
We take the comments allegedly made by our staff very seriously and will investigate the matter thoroughly. Vox Telecom prides itself in maintaining excellent customer service and we always aim to resolve customer complaints efficiently and timeously.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom