WH
Willem H

1 reviews | Active since Feb 2021

27 Jul 2023, 22:44

What a voxup with vox

Truly the worst company ever. Had fibre with them in randburg. Advised them on the date and time we are moving to limpopo in order for them to fetch the equipment. They did not pitch up. We relocated only to be contacted a couple of months later for collection of the router. Arranged date with courier ang again they fid not pitch. Notice was given on cancellation and ample opportunity was given for them to collect the router and now they threaten me with legal action but they were the party not responding. Steer clear people. Steer clear

0
Replies (4)
Vox Telecom
Vox Telecom's reply28 Jul 2023, 07:47
Official
Good day, Willem H 

 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
We will be in contact with you soonest to assist. 

 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply07 Aug 2023, 10:43
Official
Good day, Willem H 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox
WH
Willem H's update07 Aug 2023, 11:35
Reviewer Update
Hi no reply in my inbox or on telephone
WH
Willem H's update29 Aug 2023, 06:03
Reviewer Update
Still no respond from Vox, but yet your collections team still harass me. You are truly pathetic