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SW
Samantha W

1 reviews | Active since Sept 2021

30 Aug 2022, 07:48

Vox Telecom

<div>If you are looking to have no landlines for a whole week, if you are looking to get to told you need to call the call centre by your accounts manager and sit on hold for 45minutes for 4 days in a row, if you are looking at not having any enquires on your products your business offers and no way of communicating with your clients Vox is definitely for you! I highly recommend Vox if you need a break from making any sales and conducting business</div>

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Replies (5)
Vox Telecom
Vox Telecom's reply30 Aug 2022, 08:56
Official
Good day,  Samantha W 

 Thank you for entrusting us with your service request.
 
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
 
 Thank you in advance
Vox 
SW
Samantha W's update30 Aug 2022, 10:15
Reviewer Update
I’ll gladly forward you All the emails.
SW
Samantha W's update30 Aug 2022, 10:20
Reviewer Update
As well as screen shot the numbers of the contacts I’ve called for your reference.


Vox Telecom
Vox Telecom's reply30 Aug 2022, 10:45
Official
Thank you, Samantha W 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply02 Sept 2022, 11:45
Official
Good day , Samantha W 

Thank you for your patience whilst this matter was being investigated.
 
We received confirmation from our support team that the handsets has been reconfigured on Verto Supreme inbound and outbound calls tested and working.
The number porting has been completed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox