SD
Sane D
1 reviews | Active since Jan 2025
23 Jan 2025, 13:54
We signed up with VO...
We signed up with VOX for fibre…since the sign up in December it’s been a nightmare!The level of incompetence is appalling!I have had to follow up a million times on a simply enquiry!Now yesterday VUMA had to come and install…we got no feedback from VUMA, no show, no communication, no one came!This is after getting email reminders that the installation is happening on the 22nd January …everytime we contact VOX they push the blame to VUMA…and say they don’t know what’s happening… the
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Replies (2)
Vox Telecom's replyOfficial
23 Jan 2025, 14:38Good day,Sane D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Jan 2025, 14:38
Official
Good day,Sane D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Feb 2025, 13:25Good day ,Sane
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated, and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated, and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Feb 2025, 13:25
Official
Good day ,Sane
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated, and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated, and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox