Watch out for early cancelation penalty fees

I used the service in the city of Cape Town. The connection was good once it started working. However it took them about a week to connect me. I had to follow up almost everyday with the account manager, who was not proactive. They sent me a new router which was not required as I already had one from a contract I had terminated halfway. I had to terminate my second contract, which attracted penalties and I can appreciate that was contractual. What this company does not disclose is that you can return the routers and not pay a heavy fee, you're not told you can reuse a router. I arranged with them to pay my outstanding bill over several months, kept my end of the deal only to end up being sent to debtors collectors without prior notice. The service is mediocre and the are lots of caviats for cancelations. Make sure to ask as many questions as possible Also there's a 1 calendar month notice period. I missed by a day and had to pay a whole month's bill with no concessions. I had a terrible experience with the client service