EV
Emmarentia V
1 reviews | Active since Dec 2018
26 Jan 2024, 11:53
WARNING NO SERVICE
VOX Telecommunicatins t/a VOX Telecom - STAY AWAY from this company!!! Did not start service on time as promised. Then NO service. Then nobody on phone line to assist. STILL invoices pouring in after months of no service. Then we sent e-mails, still nothing! Then we took down everything and waited for VOX to come and collect it. Finally after six months two workers came and collect the dish and Equiptment. THEN: an account of over R50000 rand for six (6) months service???? Or no service but still R50000 account. Plus minus R8333 p/m for WiFi???? VOX Telecom is a NO GO!! Be warned
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Jan 2024, 12:39Good day , Emmarentia V
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply26 Jan 2024, 12:39
Official
Good day , Emmarentia V
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Feb 2024, 15:41 Good day, Emmarentia V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Feb 2024, 15:41
Official
Good day, Emmarentia V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox