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Devan M
1 reviews | Active since May 2023
09 Apr 2024, 11:28
Waiting to hear from you
So my fibre was installed on 22 March 2024 and today 9 April 2024 its still not active and working You try calling email everything and still can't come through Only this WhatsApp support but there i only here the same story over and over(PMO) will get in touch Till now I am still waiting for them to respond to me
I've been a client more than years now never experienced this bad service from them
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Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
09 Apr 2024, 12:07Good day, Devan M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
They will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
They will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Apr 2024, 12:07
Official
Good day, Devan M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
They will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
They will provide feedback to you soonest.
Kind Regards,
Vox
DM
Devan M's updateReviewer Update
14 Apr 2024, 12:48So today evotel came out because VOX SAID ITS ON EVOTEL SIDE
JUST TO FIND OUT VOX NEVER ACTIVATED MY LINE/ROUTER/ACCOUNT
IM COMING TO HELLO PETER THATS ONLY WHEN THEY ANSWER ME
MY FIBRE FROM 22 MARCH STILL NOT WORKING TILL NOW
THIS IS THE WORST SERVICE I HAVE EVER HAD
JUST TO FIND OUT VOX NEVER ACTIVATED MY LINE/ROUTER/ACCOUNT
IM COMING TO HELLO PETER THATS ONLY WHEN THEY ANSWER ME
MY FIBRE FROM 22 MARCH STILL NOT WORKING TILL NOW
THIS IS THE WORST SERVICE I HAVE EVER HAD
DM
Devan M's update14 Apr 2024, 12:48
Reviewer Update
So today evotel came out because VOX SAID ITS ON EVOTEL SIDE
JUST TO FIND OUT VOX NEVER ACTIVATED MY LINE/ROUTER/ACCOUNT
IM COMING TO HELLO PETER THATS ONLY WHEN THEY ANSWER ME
MY FIBRE FROM 22 MARCH STILL NOT WORKING TILL NOW
THIS IS THE WORST SERVICE I HAVE EVER HAD
JUST TO FIND OUT VOX NEVER ACTIVATED MY LINE/ROUTER/ACCOUNT
IM COMING TO HELLO PETER THATS ONLY WHEN THEY ANSWER ME
MY FIBRE FROM 22 MARCH STILL NOT WORKING TILL NOW
THIS IS THE WORST SERVICE I HAVE EVER HAD
DM
Devan M's updateReviewer Update
15 Apr 2024, 10:57Still no response from them
Bad bad bad bad service!!!!!!!!!!!!!!!
Bad bad bad bad service!!!!!!!!!!!!!!!
DM
Devan M's update15 Apr 2024, 10:57
Reviewer Update
Still no response from them
Bad bad bad bad service!!!!!!!!!!!!!!!
Bad bad bad bad service!!!!!!!!!!!!!!!
Vox Telecom's replyOfficial
16 Apr 2024, 09:03Good day, Devan M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply16 Apr 2024, 09:03
Official
Good day, Devan M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox