RR
ROGENDREN R
1 reviews | Active since Oct 2012
02 Oct 2023, 14:29
****** vultures
I requested a cancellation due to pricing not being competitive. this was met with rude staff throughout the process.
my services have terminated on 30.09.2023 however Vox has not released the line. this is now causing me to have difficulties swapping over the line to my new ISP. I have made several calls to Both old and new ISP. the general outcome from new isp is that Vox should have released the line. the problem is Vox hasnt done that and no one can answer me. pathetic service and this stall tactic to cause me to become irate is working. im ****ed off!!!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Oct 2023, 14:54 Good day, Rogendren
Thank you for taking the time to review the service received.
Kindly note that the details of your complaint has been escalated to our Cancellations team who will investigate the matter and contact you with feedback.
Kind Regards,
Vox
Thank you for taking the time to review the service received.
Kindly note that the details of your complaint has been escalated to our Cancellations team who will investigate the matter and contact you with feedback.
Kind Regards,
Vox
Vox Telecom's reply02 Oct 2023, 14:54
Official
Good day, Rogendren
Thank you for taking the time to review the service received.
Kindly note that the details of your complaint has been escalated to our Cancellations team who will investigate the matter and contact you with feedback.
Kind Regards,
Vox
Thank you for taking the time to review the service received.
Kindly note that the details of your complaint has been escalated to our Cancellations team who will investigate the matter and contact you with feedback.
Kind Regards,
Vox
Vox Telecom's replyOfficial
03 Oct 2023, 14:38Good day, Rogendren
Kindly note that we have received confirmation the service has been cancelled and the link has been released.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Kindly note that we have received confirmation the service has been cancelled and the link has been released.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply03 Oct 2023, 14:38
Official
Good day, Rogendren
Kindly note that we have received confirmation the service has been cancelled and the link has been released.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Kindly note that we have received confirmation the service has been cancelled and the link has been released.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox