NR
Nadine R

1 reviews | Active since Apr 2019

07 Jan 2023, 16:08

VOZ SERVICE

I am utterly disgusted and upset at Vox. I've been waiting since December for them to activate this service as I am a new client. There was once when they answered the call and put me through to Project Management (don't know where and why I was rooted there). Been calling everyday and when when once calling held on for a while only to leave a message and will call back. How does such a reputable company operate a business like such and why can't they attend the clients as soon as they can as we are frustrated now?

0
Replies (3)
Vox Telecom
Vox Telecom's reply07 Jan 2023, 18:02
Official
Good day Nadine L,  

Thank you for your review.

Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence. 

Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly. 

Thank you in advance.

Vox

Best regards,

NR
Nadine R's update09 Jan 2023, 13:01
Reviewer Update
Good day,can you please forward me an email for the relevant information?
Vox Telecom
Vox Telecom's reply09 Jan 2023, 17:04
Official
Good day ,

An email has been sent.

Kind regards,

Best regards,